Thank you for shopping at the Domin Fluid Power Limited website: domin.co.

Shipping

Domin ships all products around the world from our factory in Europe or from our Head Office in the UK. Following stringent product testing, all products are wrapped as carefully as possible and dispatched with insured guaranteed delivery by the most reliable method possible. The courier or delivery company will vary from region to region.

Global shipping is free from Domin. We have factored the shipping cost into our pricing, therefore shipping is included in the price you have been quoted. If you are based in China then we can supply, but you will need to contact us to place an order for delivery to companies and addresses here.

Once we have received your order, we will be in touch with you within 48 working hours. We will confirm and agree with delivery timing, and if there are additional costs, so you can retain full confidence in our quality of service.

For most valve orders, the production turnaround is 3 weeks from order to being ready for dispatch. For more complex or unique products it can take longer. So, if your timing is more urgent, or your need a very specific solution, please contact us first before ordering.

Returns

You have 14 days from receipt of your item to request to cancel your purchase for a full refund. All canceled items must be returned to Domin Fluid Power Limited within 28 days of receipt of item. You will be responsible for shipping costs for returning your non-faulty item. Items cannot be returned after 14 days unless faulty. If you have received a faulty item please contact us.

Refunds

Once we receive your item, we will notify you that we have received the returned item and after an inspection, we will notify you of the status of your refund.

If your return is approved, we will initiate a refund to your original method of payment.